AIPL Lake City Sector 103 - Privacy Policy

Effective date: September 30, 2025

Welcome to AIPL Lake City Sector 103 Gurgaon (the “Website”). This Privacy Policy explains how AIPL Lake City Sector 103 Gurgaon (we, our or us) collects, uses, discloses, and protects personal information collected from visitors to the Website and users of our services. Please read this Privacy Policy carefully. By accessing or using the Website you agree to the terms described below.

1. Information We Collect

We collect information that helps us provide and improve the Website and services. The types of information we collect include:

• Contact information: name, email address, phone number, postal address when you contact us or submit an inquiry or registration form.
• Transactional information: details related to enquiries, bookings, or requests you make on the Website.
• Technical and usage data: IP address, browser type and version, device identifiers, operating system, pages visited, time spent on pages, referral source, and other diagnostic data automatically collected by our servers or analytics tools.
• Cookies and similar technologies: cookies, web beacons and local storage used to recognize your browser and remember preferences.
• Communications: records of your communications with us (such as emails, chat transcripts, phone call logs) when you contact our support or sales teams.

2. How We Collect Information

We collect personal information in several ways, including:

• When you voluntarily submit information via contact forms, newsletter sign-ups, lead or enquiry forms.
• Through cookies and tracking technologies when you browse the Website.
• From third-party services you connect to or from publicly available sources where permitted by law.
• Automatically via server logs and analytics services such as Google Analytics (or similar tools).

3. Use of Information

We use collected information for the following purposes:

• To respond to enquiries, requests, and to provide the information or services you have requested.
• To operate, maintain, and improve the Website and user experience.
• To send service-related communications, updates, marketing messages and promotional materials (where permitted).
• To detect, prevent and address technical issues, fraud or other malicious activity.
• To analyze Website usage and performance and to create aggregated or anonymized reports.

4. Legal Basis for Processing

Where applicable law requires it (for example, under certain data protection laws), we will only process personal data where we have a lawful basis to do so, including:

• Your consent (for newsletters, marketing communications, cookies where consent is required).
• Performance of a contract (to fulfill services or handle enquiries you request).
• Compliance with legal obligations.
• Our legitimate interests (for security, fraud prevention, analytics and service improvement), balanced against your privacy rights.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Website, remember your preferences, and provide analytics. Types of cookies include:

• Essential cookies: required for basic site operation (session management, security).
• Performance and analytics cookies: collect anonymous information about site usage to help us improve the Website.
• Functional cookies: remember choices you make (e.g., language or region).
• Advertising/targeting cookies: used by third parties to deliver relevant ads and measure campaign performance.

You can manage or disable cookies through your browser settings, but disabling certain cookies may affect site functionality. Where required, we will obtain your consent before using non-essential cookies.

6. Sharing and Disclosure of Information

We do not sell your personal information. We may share personal information in limited circumstances, including:

• Service providers: third-party vendors who perform services on our behalf (hosting, analytics, email delivery, CRM, payment processors). These providers are contractually restricted from using your data for other purposes.
• Legal obligations: when required by law, legal process, or to respond to government requests.
• Protection of rights: to enforce our Terms of Use or protect the safety, rights, property or security of the Website, users, or the public.
• Business transfers: in connection with a merger, sale of assets, or acquisition, where information may be transferred as part of the transaction (with appropriate protections).

7. Third-Party Links and Services

The Website may contain links to third-party sites, plugins or services (for example social networks, map providers, or property listing partners). We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing information on their sites.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy and to comply with legal, accounting or reporting requirements. Retention periods vary depending on the nature of the information and the reason for processing. When personal data is no longer required, we will securely delete or anonymize it.

9. Security

We implement commercially reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure servers, encryption of data in transit (HTTPS), access controls, and regular security reviews. However, no method of transmission or storage is 100% secure — absolute security cannot be guaranteed.

10. International Transfers

Data collected through the Website may be processed or stored in servers located in India or in other countries. Where personal data is transferred internationally, we will ensure appropriate safeguards are in place to protect your information in accordance with applicable law.

11. Children’s Privacy

The Website is not directed to children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take steps to delete the data as required by law.

12. Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal data, including the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal data (subject to legal exceptions).
• Object to or restrict certain types of processing.
• Request portability of data you provided to us in a commonly used, machine-readable format.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before acting on your request. We will respond to requests in accordance with applicable law.

13. Opt-out and Marketing Communications

If you no longer wish to receive marketing communications from us, you can opt out by following the unsubscribe link included in our emails or by contacting us directly. Even after unsubscribing, we may send you non-marketing messages regarding your enquiries or service updates.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes we will indicate the effective date at the top of this page and, where appropriate, provide additional notice (for example via a banner or email). We encourage you to review this page periodically to stay informed about our privacy practices.

15. Governing Law and Dispute Resolution

This Privacy Policy is governed by the laws of India, and any dispute arising from or related to this Policy will be subject to the exclusive jurisdiction of the courts in Gurgaon, Haryana, India, to the extent permitted by applicable law.

16. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Website: www.aipllakecityproject.co.in
• Email: info@aipllakecityproject.co.in
• Phone: +91-9871634236
• Address: AIPL Lake City, Sector 103, Gurgaon, Haryana 122006

By using our Website you acknowledge that you have read and understood this Privacy Policy and agree to its terms.